Processing life event back dated give an error - BEN-990038 — Cloud Customer Connect
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Processing life event back dated give an error - BEN-990038

Summary: We are tying to process termination for an employee back dated in 2000's but the system is not processing the termination and gives an error when we try to add the life event . How can this be resolved and why is it showing the error ?


Content :

Error-

"The participation process retrieved no compensation objects based on the selection criteria that you specified. (BEN-990038)

This error occurred in the BUILD_COMP_OBJECT_LIST procedure within the BEN_COMP_OBJECT_LIST package. Revise the participation process parameters by setting an appropriate effective date or making the filter criteria less restrictive." -

This error is on oracle knowledge base but it looks like its for adding new enrolement for this page .

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