How to create a journey task when a learning activity starts — Cloud Customer Connect
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How to create a journey task when a learning activity starts

in Journeys 2 comments

Summary:

Hello,

We would like to know if it's possible to create a journey task that will be triggered for the learner once the activity start date begins.

We also need to configure an attendance sheet that learners will be able to sign to confirm that they attended the training session (We thought about using DocuSign).

A process in journey that includes :

  • An automatic trigger assigning the journey to the learners on the day of the training session (activity)
  • A notification to the learner that he should sign the attendance sheet + reminders for employees who do not sign the attendance sheet (3 reminders at learning day + 2 days, + 3 days, + 5 days)
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