Unable to Merge Account with Email Contact Point
Summary:
Hi Team,
I have a person with Contact Points both Email and Phone. When I tried to merge account using below SOAP service with relationship ID it is always creating using Phone not Email.
/crmService/CustomerAccountService
Payload:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:typ="http://xmlns.oracle.com/apps/cdm/foundation/parties/customerAccountService/applicationModule/types/" xmlns:cus="http://xmlns.oracle.com/apps/cdm/foundation/parties/customerAccountService/" xmlns:cus1="http://xmlns.oracle.com/apps/cdm/foundation/parties/flex/custAccountContactRole/" xmlns:par="http://xmlns.oracle.com/apps/cdm/foundation/parties/partyService/" xmlns:sour="http://xmlns.oracle.com/apps/cdm/foundation/parties/flex/sourceSystemRef/" xmlns:cus2="http://xmlns.oracle.com/apps/cdm/foundation/parties/flex/custAccountContact/" xmlns:cus3="http://xmlns.oracle.com/apps/cdm/foundation/parties/flex/custAccountRel/" xmlns:cus4="http://xmlns.oracle.com/apps/cdm/foundation/parties/flex/custAccountSiteUse/" xmlns:cus5="http://xmlns.oracle.com/apps/cdm/foundation/parties/flex/custAccountSite/" xmlns:cus6="http://xmlns.oracle.com/apps/cdm/foundation/parties/flex/custAccount/"> <soapenv:Header/> <soapenv:Body> <typ:mergeCustomerAccountAsync> <typ:customerAccount> <cus:CustomerAccountId>100000663739861</cus:CustomerAccountId> <cus:CustomerAccountSite> <cus:CustomerAccountSiteId>100000663763680</cus:CustomerAccountSiteId> <cus:CustomerAccountContact> <cus:CustomerAccountSiteId>100000663763680</cus:CustomerAccountSiteId> <cus:CreatedByModule>HZ_WS</cus:CreatedByModule> <cus:RelationshipId>300000371963038</cus:RelationshipId>