Future dated Internal transfer and AOR for journeys — Cloud Customer Connect
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Future dated Internal transfer and AOR for journeys

edited Oct 25, 2024 4:50AM in Journeys 1 comment

Summary:

We have a future dated internal transfer that gets triggered through ORC. Once the internal transfer transaction is completed , a journey is triggered to the employee.This journey has tasks related to the preparation for his transfer. There are some other tasks that are supposed to be triggered to the future HR AOR who should come into effect due to transfer that is happening. But we see that those HR tasks are getting triggered to the current HR AOR and not the future ,even if the action of the journeys is TRANSFER.

Can anyone help sort this out.

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