Redwood Guided Journey Quick ACTION Ability to Style Manual Task Content — Cloud Customer Connect
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Redwood Guided Journey Quick ACTION Ability to Style Manual Task Content

in Journeys 8 comments

Summary:

We currently leverage Guided Journey on certain Responsive Pages and created Manual Tasks. Due to the need to provided detailed guidance to our end users, we leverage putting content into a table format and images. For our use case, it is a better experience for the guidance to be less clicks/directly on the task for the best experience then add and attached document.

With the new 24D Configure Guided Journeys Using Only Standalone Redwood Guided Journey Quick Action - we observed we no longer have the ability to build content with via the source code or format/style in the same way we can via Check Template > Category = Guided Journey for Manual Tasks.

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