Need to be able to update benefit rates and plans — Cloud Customer Connect
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Need to be able to update benefit rates and plans

Summary:

We need to be able to update benefit rates and plans without impacting the effective date on all benefits. The effective date should be that of OE or an actual life event for carrier reporting and confirmation statements. Is “Admin Adjustment – No Change” possible to setup? And how can we setup this Life event what should be the requirements/ prerequisites to set up this requirement?

 

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