Ability to Edit Responses in Journey Questionnaire After Marking "Done" — Cloud Customer Connect
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Ability to Edit Responses in Journey Questionnaire After Marking "Done"

edited Feb 28, 2025 9:50PM in Journeys 1 comment

Hello,
I hope you're doing well!

We are currently working on a journey that utilizes a Questionnaire task. Employees will access this journey and answer a series of questions across multiple sections. After completing each section, they must click "Done" to mark it as complete.

The business requirement is that employees should have the ability to go back and update their responses in any section, even after marking it as "Done." Is there a configuration or setting that would allow employees to edit the questionnaire sections after they have been marked Done?

Any guidance or suggestions you can provide would be greatly appreciated!

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