Issue in DocuSign Configuration - HCM Electronic Signature Configuration — Cloud Customer Connect
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Issue in DocuSign Configuration - HCM Electronic Signature Configuration

Summary:

We have followed the below link to configure DocuSign for our customer with User name and password.

However, during the recent time we faced a issue "You cannot electronically sign the document due to error in the configuration. (PER-15532397)"

Upon checking "HCM Electronic Signature Configuration", We could see the page has been upgraded and it is no longer asking for User name and password but "User ID"

Please let us know if you have faced this issue previously and how to overcome this from DocuSign and Oracle Configuration


https://blogs.oracle.com/fusionhcmcoe/post/oracle-hcm-journeys-integration-with-docusign

Content (please ensure you mask any confidential information):

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