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Duplicate Identification and Merge features on Leads and Opportunities

in Sales 3 comments

Summary:

Duplicate Identification and Merge features on Leads and Opportunities

Content (please ensure you mask any confidential information):

Does the Oracle Sales Cloud/CDM has the feature to automatically detect duplicate lead records (based on the same account, customer name, product, value), displaying a pop-up notification with options to merge or close the duplicate?

Version (include the version you are using, if applicable):


24D


Based on a previous post I found this from your Oracle Team but this is 5 years ago. Is this the same state now or some enhancements have come around this

For Opportunity, 

The standard deduplication Rule works on Opportunity Name + Business Unit + Account Name. 

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