Duplicate Identification and Merge features on Leads and Opportunities
Summary:
Duplicate Identification and Merge features on Leads and Opportunities
Content (please ensure you mask any confidential information):
Does the Oracle Sales Cloud/CDM has the feature to automatically detect duplicate lead records (based on the same account, customer name, product, value), displaying a pop-up notification with options to merge or close the duplicate?
Version (include the version you are using, if applicable):
24D
Based on a previous post I found this from your Oracle Team but this is 5 years ago. Is this the same state now or some enhancements have come around this
For Opportunity,
The standard deduplication Rule works on Opportunity Name + Business Unit + Account Name.