Owner of second Journey task should be able to see the response of the First task — Cloud Customer Connect
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Owner of second Journey task should be able to see the response of the First task

edited Dec 24, 2024 2:23PM in Journeys 6 comments

Summary:

Hi Team,

We have requirement were we have configured some Journey task which consist of various type of task (i.e. Questionnaire, Configurable form, Application Task etc).
In the 1st task we have a questionnaire which needs to be filled by the person whom the Journey is assigned. When the 1st task is completed the second task is to approve the details filled in the 1st task which will be done by the person who have the designated AOR assigned. Now we want the Second task Owner to see the details filled in the first task before taking any action on the second task which is to approve or reject.

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