"Journeys Setup" application not appearing after enabling profile options. — Cloud Customer Connect
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"Journeys Setup" application not appearing after enabling profile options.

edited Mar 31, 2025 8:04AM in Journeys 2 comments

Summary:

I would like to enable Guided Journeys on our RSSP pages. In the Task "Manage Administrator Profile Values" I have set the profile options of "ORA_PER_GUIDED_JOURNEYS_ENABLED" and "ORA_PER_GUIDED_JOURNEYS_SETUP_REDWOOD_ENABLED" to Y. However, the Journeys Setup Application is not appearing under "My Client Groups".

I am following this documentation:

Please could someone advise what the reason for this is? Am I missing any steps? If so, please could I be directed to the appropriate documentation?

Thanks.

Regards,

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