Reminder Notification is trggering even though the task is completed. Is this expected? — Cloud Customer Connect
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Reminder Notification is trggering even though the task is completed. Is this expected?

in Journeys 2 comments

Summary:

We have a scenario in which the reminder notifications seem to be triggering for the task performer even though the task is completed.

Content (please ensure you mask any confidential information):

We believe the configured reminder notification should stop once the task is completed.

Please let me know what the reminder notification functionality does and if this is expected.

Version (include the version you are using, if applicable):


24D

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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