How to import hierarchies from DnB into CX through the Oracle DnB Account enrichment service?
Summary:
How to import hierarchies from DnB into CX through the Oracle DnB Account enrichment service?
Content (please ensure you mask any confidential information):
Client has Oracle DnB Account enrichment service license. We have setup the integration and mapping.
Are we supposed to get access to a DnB portal from where we can export account info including hierarchies, then use them to import into CX?
Version (include the version you are using, if applicable):
24.D
Code Snippet (add any code snippets that support your topic, if applicable):