1/1/yyyy Termination Rates — Cloud Customer Connect
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1/1/yyyy Termination Rates

Summary:

Client's Open Enrollment is 1/1/2025 with Rates effective Pay Period preceding event (12/15/2024). Client has an EE that terminates effective 1/1/2025 but with their rules owes the rate through the pay period (1/11/2025). Rates are reflecting the 2024 rates, not the 2025 rates.


Content (please ensure you mask any confidential information):

Is it possible for the rates to be the 2025 rates for a termination effective 1/1/2025? I have narrowed it down to a client termination life event that can be used in this exception scenario with rate rules but still ending coverage rules OR override enrollment for applicable plans. The override is not highly preferred but wanted to solicit for additional options.

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