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Automatic Journey Allocation to Persons

edited Feb 28, 2025 9:41PM in Journeys 5 comments

Hi Team,

We have a query on automatic assignment of Journeys through "Actions and Events".

Allocation Criteria : When the action record becomes effective
Days for Initiation : 14
Action & Action Reason : Hire & New Position
(We are specifying Action & Action Reason in "Actions and Events" tab, not using General Tab)

As per the above set-up, our intention is to assign the Journey automatically after 14 days of a Person is being hired with Action "Hire" and Action Reason "New Position".

Now, the question is, will it only consider New Hires (or) will it also consider the existing persons who are already there with in the system with Action "Hire" and Action Reason "New Position".

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