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Enterprise Onboard Checklist>Worker not notified when there is no task with task performer as Worker

edited Feb 16, 2025 4:32PM in Journeys 1 comment

Summary:

Enterprise Onboarding Checklist > Worker not notified when there is no task with task performer as Worker

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Hello All,

We have defined an Enterprise onboarding checklist for the Hire Action that is allocated when the Hire action record becomes effective.

This checklist is linked to an ‘Enterprise onboarding step’ checklist also for the Hire action and that is allocated when the Hire action record becomes effective.

We have observed that when the Worker is not the Performer for any task, then the Worker is not notified after Hire.

Do you have any idea why? Is the Worker notified only when there is at least one task with task performer as Worker ?

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