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Navigate to correct record via Journey application task if multiple records exists

in Journeys 2 comments

Summary:

We are using Contextual Journey for Termination (contextual journey action = termination).

Prior to terminate an employee HR Spec needs to add Contract End Date, thus the first Journey Task is an Application Task - Employment Contract.

If an employee has multiple Employment Contracts how do we navigate to the correct employment contract via Journey?

Example:

Employee has 2 WR, WR 1 has Assignment-1 and related Contract-1, WR 2 has Assignment-2 and related Contract-2.

Go to QA termination, search for the employee and select Assignmnet-2 to be terminated. Start Contextual Journey, in the first task HR Spec clicks on the link "Go to Application Task" and the system navigate to Employment Contract-1 associated with Assignmnet-1. (logically HR Spec must be navigated to Employment contract-2 related to Assignment-2).

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