Two life events added on the same day is giving error. — Cloud Customer Connect
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Two life events added on the same day is giving error.

in Benefits 2 comments

Summary:

The life events are Birth/Adoption and Salary life event both effective on 3/3/2025. How to resolve the error?

Error:

You can't process this life event because Employee has other life events occurring on the same day. (BEN-990448)

You need to review and void those events manually. This error occurred in the procedure ben_evaluate_ptnl_lf_evt.check_and_get_winner. Context at the time of error: Benefits Relationship DFLT, Life Event Occurred Date 2025-03-03.


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