"Enterprise onboarding" Category is no longer recommended when using Journeys — Cloud Customer Connect
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"Enterprise onboarding" Category is no longer recommended when using Journeys

edited Mar 5, 2025 5:40PM in Journeys 15 comments

Hi All,

Currently we are in 24D and moving to 25A in April'2025.
We have learned that after 25A, Checklist Templates are moving to Journey App.

Regarding "Enterprise Onboarding" Journey, we see that "Journeys of this category were designed to be displayed on the responsive Onboarding page. The Journeys App no longer has this requirement. Hence, journeys of this category are no longer recommended when using Journeys."

Does it mean, when we update to 25A, there will be no more of "Enterprise Onboarding" Journey?

If so, what can we in our below scenarios.

  1. We already have a Journey of this category "Enterprise Onboarding".
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