While evaluating the life event on a non-monthly basis, we are facing the following error — Cloud Customer Connect
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While evaluating the life event on a non-monthly basis, we are facing the following error

in Benefits 1 comment

Summary:

While evaluating the life event on a non-monthly basis, we are facing the following error

There's a participant rate overlap for the standard rate because of the configured rate start and end date rules. (BEN-990342)
Revise your rate start date rule and rate end date rule configuration. Review any associated formula. This error occurred in the procedure . Context at the time of error: Program Active Benefits Program, Plan Voluntary Spouse Life, Option $5000 - $100000, Rate Spouse Life, Existing Rate Start Date 2025-01-01, Existing Rate End Date 2025-02-01, and New Rate Start Date 2025-01-10.

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