Journey Console showing the label as Meaning instead of actual label — Cloud Customer Connect
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Journey Console showing the label as Meaning instead of actual label

in Journeys 3 comments

Summary:


Content (please ensure you mask any confidential information):

issue 1:- In Journey Console, when a record is opened, labels for Action type, Processing mode and Status is showing as Meaning instead of actual label.
Is there any ETA when this will be fixed?

issue 2:- All our journeys are having processing mode as Alert based notification.

But, In Journey Console page, We see that some records show processing mode as Alert based notification (ESS in RUI) and some are showing BI Publisher based notification (SOA in RUI).

What is causing this? How to fix this so that all the journeys are processed via Alert based notification?

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