Lock of the mandatory enrollment period for the benefits plan
For the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during this period, they should be allowed to change to the dependent-inclusive option within the same plan.
I configured this rule in the health program, but when activated, the system blocks all changes, including switching options within the same plan.
As a test, I created a plan outside the program (in an isolated environment), but the behavior was identical.
Questions:
- Is this how the solution is supposed to work? For instance, in the second case, I tied the configuration
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