Task Reminder Notification wrongly triggered to an Employee — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Task Reminder Notification wrongly triggered to an Employee

in Journeys 2 comments

Hello Team,

We have created a Journey (/checklist template) with 6 Tasks with in it.
We have not setup any Reminders at Task Level (Task > Notifications and Reminders > Reminders > Reminder Template.

We have an Employee who has this Journey assigned on 8th April 2025. On the same day this person received the "Task Reminder Email" with full list of Tasks.

We have no clue from where and how this "Task Reminder Notification" Email triggered?
Could you please help us how can we identify from where and how this "Task Reminder Notification" email triggered?

Attached is the screen shot for "Task Reminder Notification" Email which Employee received.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!