Dispute Reason mapping with a respective GL code in Advanced Collection Module — Cloud Customer Connect
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Dispute Reason mapping with a respective GL code in Advanced Collection Module

in Receivables & Collections 11 comments

Summary:

Below are the Oracle-suggested steps to map the dispute reason with the respective GL code. However, when we perform step 4, an error occurs.

Oracle suggested steps.

  1. Create a Mapping Set using Credit Memo Reason as an input.
  2. Create an Account Rule that uses the above Mapping Set.
  3. Link the Account Rule to the Revenue Journal Line Rule for Credit Memos.
  4. Deploy SLA rules via the Accounting Method.

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