Disputes
Discussion List
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Is it possible to auto release the dispute on the invoice once the invoice is paid?Summary: Is it possible to auto release the dispute on the invoice once the invoice is paid? If not, is there a way we can enable the notification for the collector to n… -
Currency conversion in BPM Approval for Dispute ApprovalsSummary: We want to create Dispute approvals requiring conversion of the disputed amount to USD currency which is not the same as the functional currency for the BUs , p…Sumedha Choudhary 4 views 0 comments 0 points Started by Sumedha Choudhary Receivables & Collections -
Daily sales Reconciliation process in Fusion cloudWe use multiple receipt methods such as PayPal, ProPay, PayNearMe, and Card for our daily sales transactions. Payments are collected upfront, and orders are accepted onl…Penchalaiah Dasari 9 views 0 comments 1 point Started by Penchalaiah Dasari Receivables & Collections
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Receivables Inquiry role does not give access to transactions in Transaction approval infotile.Summary: I used KB2097 (“How to Create Read-Only / View Only Custom Role for Transactions & Receipts”) to create the custom AR inquiry role. The requirement is to grant …
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How to send Dunning letter from Oracle Fusion what are steps to followSummary: How to send Dunning letter from Oracle Fusion what are steps to follow Content (please ensure you mask any confidential information): Running the Send Dunning L…Mohammad imran 1K views 10 comments 0 points Most recent by LakshmiVanarasi Receivables & Collections
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Dispute in Advance Collection Module - Trigger workbench notificationProcess - Collectors raise dispute from their advance collection dashboard and gets notified in workbench. Dispute goes for approval. Once dispute is resolved, collector… -
Unable to put invoice in disputeSummary:Unable to put invoice in dispute Content (please ensure you mask any confidential information): When trying to create a dispute we are getting the following erro…Talla Madhuri 4 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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BPM Manunal credit memo creation for specific BUsSummary: We are trying to restrict the rule changes in BPM to specific Business units Content (please ensure you mask any confidential information): We have modified the…Tim Jespersson-Oracle 1 view 0 comments 0 points Started by Tim Jespersson-Oracle Receivables & Collections
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Disputes and avoid automatic credit memo creationSummary: Hi, We are are configuring disputes and by standard Oracle triggers an automatic Credit Memo Request once a dispute is made. We have a customer request to stop …Tim Jespersson-Oracle 16 views 2 comments 0 points Most recent by Tim Jespersson-Oracle Receivables & Collections
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Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment)Summary: Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment) Content (please ensure you mask any confidential information): We are currentl…
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Receivables dispute approved doesn't create credit memo - No data found error message ORA-01403Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Description (Required): User is submi… -
Option to Disable Dispute FYI NotificationsHi, Our client is handling disputes manually/outside of Oracle, so they do not require the Oracle Dispute Management workflow. We have already disabled automatic dispute…
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Dispute On Invoice - Can We Turn Off the Automatic Creation of Credit Memo in Oracle Cloud Fusion?Summary: Our actually query is when we create a dispute on an Invoice, it submits an approval notification for credit memo creation. Can we turn this off in Oracle Cloud…
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Credit Memo Approval Rule - Dispute AmountHello Could you please advise in Credit Memo Approval Rule that what is the difference between CreditMemoHeader.amountInDispute and CreditMemoHeader.requestDisputeAmount…Kamonwan Srasrisom 41 views 3 comments 0 points Most recent by Ishant Kaushik Receivables & Collections
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Dispute Creation is not creating the Credit Memo AutomaticallySummary: We have a scenario where user is submitting a dispute but it is not creating any credit memo for the same. We are getting the error "Credit Memo API creation fa…
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How to unapplied/reverse the CN created from disputeHi Oracle Community, Request assistance on how to unapplied/reverse the CN that created from dispute. 1 . Tried to unpplied - Got Rrror. This credit memo can't be unappl…
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I am not unable to register customer in Bill managementSummary: I want to use Bill Management but couldnt register any customer to the Bill management. Content (please ensure you mask any confidential information): I have cr…Manisha Sujal Puria 21 views 2 comments 0 points Most recent by Amit Singh Chauhan Receivables & Collections
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By default system is taking Transaction Source as Manual for disputed credit memo.We would like to use a custom transaction source for disputed credit memos instead of the manual source, but the system is creating the credit memos with the manual tran…nallam 21 views 2 comments 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Dispute workflow configurationSummary: We are implementing Collections module, and we have some questions about the approval workflow of the Disputes. Once a collector submits a Dispute to a transact…
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System has not created the Credit Memo from disputeSummary: We have come across a scenario where the AR invoice is for 51,150 AUD. Now, the user is submitting the dispute for 1.60 for specific line. So while submitting t…
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How to configure Dispute based CM approval to route the Approvals to a Custom Approval GroupSummary: Would like to know the steps to configure BPM, so that Disputes Approval can be routed to an Approval Group. Content (please ensure you mask any confidential in…Dhiren_AVALARA 69 views 4 comments 0 points Most recent by Tirupathi Sundaram-Oracle Receivables & Collections
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How to create a dispute with a credit memo but without auto applying to the original invoiceSummary: We need to create a dispute for an invoice with a credit memo (as usual), but not auto applying the credit memo to the original invoice. Content (please ensure …