Disputes
Discussion List
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FinArTrxnsCreditMemosApproval > IEX_ADMINIn this workflow, in the Collection Agent Workflow Routing Participants assignee, there are two seeded rules, both of which reference a userRole of "IEX_ADMIN". As far a… -
Not able to Review Credit Memo Request of Dispute and Close the DisputeSummary: Hi Team, We have configured Dispute approval in Advance Collection area by Manual method i.e. using the autoaction as HtOutcmeCreateManualCreditMemo. As a resul…RiyaJain 65 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Why does unapproved dispute transaction getting picked up in automatic receipt batch and BFB reportsSummary: Why does unapproved dispute transaction getting picked up in automatic receipt batch as well as BFB reports Content (please ensure you mask any confidential inf…vasanth.rao 21 views 2 comments 0 points Most recent by Irene Kemkes-Goossen-Oracle Receivables & Collections
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REST/SOAP to cancel and reject a disputeSummary: Hi Team, As per oracle REST API document, there is no cancel / reject a dispute via API, do we have any web-service or any other way to perform this activity vi…
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The approver details for AR CM approval is not visible > where do I check the approver details ?Summary: I need to check the Approver details for AR Credit Memo created after dispute. How can I check the approver details for AR Credit Memo? Content (please ensure y…Yesha Raval 1 view 1 comment 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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Dispute History not available in FusionSummary: Unable to find a report / summary in system to track the disputes created and current approval status of the disputes. how do we track the dispute history in fu…
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Dispute ApprovalSummary: Can we configure Dispute BPM rule based on COA segment Content (required): Version (include the version you are using, if applicable): Code Snippet (add any cod…Ash000 81 views 3 comments 1 point Most recent by Shyam Sundar Arunachalam Receivables & Collections
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Dispute Withdrawal from WorklistSummary: Hi team, In order to withdraw a dispute from approval, we need to navigate to BPM worklist> Administrative Tasks > Search for the dispute number> Actions> Withd…
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Approvals for Credit Memo DisputesSummary: Approvals for Credit Memo Disputes Content (please ensure you mask any confidential information): We need to define 2 Level Approval Groups, Approval rulesets f…Satish KT 68 views 5 comments 0 points Most recent by sreecharan.kotte-Oracle Receivables & Collections
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Multiple Dispute CreationSummary: We have a scenario where users are creating the dispute on receivables invoice, even though the first dispute is not approved, users are able to create the anot…MihirS 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Credit memo is not generating, when dispute is created in collections.After creating a dispute, credit memo is not generated.Fredrick Ignatius 23 views 1 comment 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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how to write-off multiple customer TransactionsSummary: how to write-off multiple customer Transactions Content (required): how to write-off multiple customer Transactions. Business would like to Write-off multiple c…Kumar 57 52 views 2 comments 1 point Most recent by Kalpesh Salunke-Oracle Receivables & Collections -
How to search unapproved disputesOnce the dispute is recorded in AR, it is not visible in the invoice until it is approved. Is there any way to extract the list of disputes which are not yet approved.
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Cancel disputes when approval process is not requiredHello We are not using approval for dispute process. The submitter only receive the notification to notify that the dispute has been submitted as they don't need approve…
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How to resolve Dispute on the AR Transaction?Summary: Hi Team, We've created Dispute on a AR Transaction and want to resolve that dispute as dispute is clarified now. Please Suggest, How can we resolve a dispute? T…
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Can dispute be raised for paid invoice.Summary: If payment is done before due date and customer raised dispute ,where we can track that dispute. Content (please ensure you mask any confidential information): …Nandini V 1 view 2 comments 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Add editable field in the Approval Notification for Dispute RequestSummary: Can we add any field or make the Disputes Reason as editable for the approvers who receives the Dispute Approval Notification, when the Dispute Request is creat…
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How To Prevent Creation of PA Credit Memos in ARSummary: How to prevent users from crediting PA Invoices in Receivables? Issue: Users should initiate a credit memo for PA Invoices in PPM, not in AR. Content (please en…
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Routing Disputes Approvals to the Salespersons on the InvoiceIs it feasible to route the Disputes Approvals to the Salespersons mentioned on the AR Invoice. If yes, what is the solution? How can this be achieved?
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Can the Dispute number be manually entered? Which is task to setup the sequence for Dispute number?Summary: We have a client requirement to manually enter the Dispute Number so how is Dispute Number being generated? Which task defines the Dispute Number sequence ? Is …Nandita R-Oracle 1 view 1 comment 0 points Most recent by Gopal Reddy-Oracle Receivables & Collections
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Created Set jobs to transfer inv to AR - can dates be incremented from parent to child auto invoiceSummary: We are experiencing an issue with the Accounting Date in Accounts Receivable (AR) for project invoices in the 24B environment. The following details outline the…Andrew Gaac 21 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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dispute reason customisationSummary: Is it possible to customise the dispute reasons on receivables billing? Content (required): I want to be able to customise the list of dispute reasons, not the …Maria_Smith_78 21 views 2 comments 1 point Most recent by Richa Priya_KPMG Receivables & Collections
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Request Information in email, routes back to the same person for information who initiates itSummary: Hi Team, Upon creating dispute, we have the following in our workflow. But we encounter issue when we try to respond back over email notification for Request In…
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Credit Memo Workflow for Disputed Transactions in Sequential MannerHi Team, In our project, we've a requirement to create Credit Memo Approval Workflow in Sequential manner for the Disputed Amount of a AR Transaction. The request is onc…shashank.bhatnagar 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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credit memo accounting not generating credit line for receivables from Invoice.Summary: Credit memo accounting ending with error -"SUBLEDGER JOURNAL ENTRY DOESN'T BALANCE IN THE ENTERED CURRENCY FOR CREATE ACCOUNTING". Expected accounting of credit…