Redwood Benefits AI Agent - continued help on adding attachments to Agent — Cloud Customer Connect
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Redwood Benefits AI Agent - continued help on adding attachments to Agent

Summary:

Hi, as we continue to test our Benefits AI Agent(getting great testing feedback!) and want to add additional attachments, I added new documents (containing multiple attachments) in the Tool already created.

I saved as Draft. Went back in and Changed to "Ready to Publish".

I went to Scheduled Processes, and successfully ran "Process Agent Documents".

When I return to the Tool, it still has the Documents in "Ready to Publish" status. Shouldn't this change to Published once I run the scheduled process?

Can someone assist?

Thanks!


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