Line Managers unable to act on assigned journeys for direct report

Summary:

Content (please ensure you mask any confidential information):

Roles have been checked and all is intact, I have also checked scheduled processes, I can't find anything.

Doc ID 2645562 suggest enabling benefit quick actions but that does not seem to work too, please can anyone help with this error

Version (include the version you are using, if applicable):

25A

Code Snippet (add any code snippets that support your topic, if applicable):