Annual cost calculation is wrong in redwood benefits summary and confirmation page — Cloud Customer Connect
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Annual cost calculation is wrong in redwood benefits summary and confirmation page

edited Apr 30, 2025 3:40PM in Benefits 2 comments

Summary:

While testing the Self service Benefit enrollment, found the wrong annual cost, we are on biweekly payroll.

It should be Total Cost per Pay Period 26 which is 288.8026=7508.08 but the calculated annual cost is 7148.64. also verfied there are no suspended elections.

Other observation: After submitting the elections, when employee clicks on view enrollments, the summary is wrong but get refreshed after log out.

Content (please ensure you mask any confidential information):

On the enrollment page

On the summary page

Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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