old journeys are not assigned to new performer — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

old journeys are not assigned to new performer

Summary:

Existing journeys are not assigning to new performer in the system

Content (please ensure you mask any confidential information):

I have recently changed the performer of the task from Person A to Person B by deleting the AOR from person A and assign the same AOR to Person B, but the existing tasks are not showing to Person B in the Journeys. How I can trigger the existing tasks to Person B to do the tasks.


Version (include the version you are using, if applicable):


25A


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!