Association of multiple assets into a single Service Request – Internal Help Desk (Service CX) — Cloud Customer Connect
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Association of multiple assets into a single Service Request – Internal Help Desk (Service CX)

in Help Desk 1 comment

Hi Team,
In the Internal Help Desk module, is it possible to associate multiple assets with the same SR (Service Request) in the "Add Asset (IB Asset Information)" stage, so that a single work order is generated for all included assets?

Tkank you for your help.

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