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HR Admins cannot view Others' task

in Journeys 14 comments

Summary:

Hello,

We noticed HR Admins cannot view tasks under the "Others' tasks" section when accessing through My Client - Journeys - Assigned Journeys.

  1. We setup AoR with the correct usage (checklist) and scope.
  2. Journey and task visibility is set as visible for other user
  3. Though HR admins cannot view, AoRs can access these tasks under their accounts

Has anyone run into similar issue?

Appreciate your support on this.

Content (please ensure you mask any confidential information):

HR Admins cannot view Others' task

Version (include the version you are using, if applicable):


25B


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