Ability to rename assigned journey display name — Cloud Customer Connect
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Ability to rename assigned journey display name

We are using Oracle HCM Cloud Journeys for a recurring weekly process. Each week, users self-assign a new journey (allocated checklist) to complete their weekly tasks. However, we have encountered a challenge:

  • Each assigned journey instance has the same name (inherited from the template) and suffix with a #.
  • This makes it difficult for both users and administrators to distinguish between different weeks’ journeys.
  • Searching, filtering, or reporting on a specific week’s journey is not possible since all instances have identical names.

What we have explored:

  • Attempted to update the journey name (ChecklistName) via the REST API, but it is read-only after assignment.

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