Redwood – Healthcare/Dependent Care FSA not calculating when changing the coverage — Cloud Customer Connect
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Redwood – Healthcare/Dependent Care FSA not calculating when changing the coverage

in Benefits 3 comments

Hello All

Hoping everyone is doing well!

We are in SIT cycle for Redwood Upgrade and noticed one issue when Healthcare/Dependent Care FSA not calculating when changing the coverage until we submit the elections which is not correct. Please find attached the document with all the details.

This functionality has been working fine in RUI for many years which confirms that Plan Type Setup (Spending Type) and Rate setup is correct.

Wanted to know if anyone else also facing this issue, would appreciate any help pointers.

Thanks

Gaurav

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