Turning on Journeys — Cloud Customer Connect
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Turning on Journeys

in Journeys 2 comments

We enabled the profiles to turn on journeys as the checklists templates were not supported any more when reach 25C

Our checklists are configured to the limits for archiving and purging.

My expectation was to see all the history of the checklist according to event/action (pending worker, term, etc) back to the archiving /purging under the console under Journeys as in Production

Another expectation was to see all the journeys for the employee under Journeys icon back to the archive time frame

Yet i came to find that Oracle doesn't go by the timeframes it is just a 6 month look back. I questioned why and I was told to go to Community to find out

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