"Request Fail" when configuring Application task Journeys — Cloud Customer Connect
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"Request Fail" when configuring Application task Journeys

in Journeys 1 comment

When creating a task in the Redwoods "Journeys Setup" tile, when trying to view the LOVs for an application task an error displays "Request Fail"

But when I navigate to Checklist Templates (Setup and Maintenance > Global Search > Checklist Templates) and create a task through the Responsive UI, it works as expected.

Why is that the case and how to fix it?

Thanks

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