Configuring multiple guided journeys based on user roles for Redwood Pages — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Configuring multiple guided journeys based on user roles for Redwood Pages

edited May 22, 2025 2:34AM in Journeys 1 comment

We have a use-case for multiple different Guided Journeys being applicable to a single page, depending on what user roles specific users have.

For example, when creating a New Job Requisition, the Journey flow would be different for an Employment Coordinator (IRC_EMP_CO_JOB_CUSTOM), a Hiring Manager (IRC_HIRING_MANAGER_ABSTRACT_CUSTOM) and one of our Corporate Recruitment staff (IRC_RECRUITER_JOB_CUSTOM). To support this, we have three separate journeys created.

I've set the Guided Journey Code at the page level to be variable depending on which role a user has:

[[ $application.user.roles.includes('IRC_EMP_CO_JOB_CUSTOM') ? 'CREATE_JOB_REQUISITION_EC_PM' : $application.user.roles.includes('IRC_RECRUITER_JOB_CUSTOM') ? 'CREATE_JOB_REQUISITION_CORP_RECRUITER' : $application.user.roles.includes('IRC_HIRING_MANAGER_ABSTRACT_CUSTOM') ? 'CREATE_JOB_REQUISITION_HM' : null ]]

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!