Journey tasks are being added in others tasks instead of Employee's or pending workers tasks — Cloud Customer Connect
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Journey tasks are being added in others tasks instead of Employee's or pending workers tasks

edited May 29, 2025 6:12PM in Journeys 18 comments

Journey tasks are being added in others tasks instead of Employee's or pending workers tasks

Release 25B - this is happening only in Redwood.

Could you please let us know if anyone of you faced a similar issue where the Employee or Pending workers tasks are showing in Other tasks?

When the pending worker completed the first task part of their assigned journey all remaining tasks are being pushed into Other's tasks.

We ran all the ingestion jobs with the right parameters for the Journey and Journey tasks.

Please let us know if there is anything that needs to be done.

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