How to configure Offboarding journey to trigger when a specific employee resigns? — Cloud Customer Connect
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How to configure Offboarding journey to trigger when a specific employee resigns?

in Journeys 1 comment

Summary:

How to configure offboarding journey to be trigger when specific employees resign.

Content (please ensure you mask any confidential information):

Our customer has a business scenario whereby they need to manage the offboarding of 8-9 employees who is in the senior role.

The offboarding journey will be triggered to a dedicated team when an employee within that specific group resigns to process their offboarding.

I explore with eligibility profile, but it does not have specific attribute for name users.

Appreciate if anyone has done this before to share their idea/solution.

Thank you.

Sock-Lim

Version (include the version you are using, if applicable):

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