Action Reopen/ Reassign disabled for completed task — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Action Reopen/ Reassign disabled for completed task

edited Jun 4, 2025 9:58AM in Journeys 1 comment

Summary:

Hi Everyone,

We are facing issue in using actions like reopen/ reassign completed task, as you can see the options are disabled

This task in configured in check-list template.
Can you please let us know how we can enable these options.
Thank you.

Regards,
Hrushikesh Pentewad.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

25A

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!