Open Credit Memos does not appear in the Customer Delinquent transactions in advanced collections — Cloud Customer Connect
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Open Credit Memos does not appear in the Customer Delinquent transactions in advanced collections

When a customer has an Open Credit Memos, they do not appear in the Customer Delinquent transactions list in advanced collections Delinquent Transactions infotile.

Is this the intended functionality of the application? If yes, What is the reason for the application working this way?

Is there any enhancement request / an Idea already raised on this topic? Thanks.

Regards,

Naresh Kumar.

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