Collections Work Area
Discussion List
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APIs to create/update Case Folder and Add Case Notes In Oracle CloudSummary Need APIs to create/update Case Folder and Add Case NotesContent Hi Team, I am looking for APIs (REST or SOAP) to perform the below operations in Oracle Cloud Ap…Gurpreet Singh-252058 324 views 8 comments 3 points Most recent by User_NR5C8 Receivables & Collections -
API to get PDF generated on dunning lettersSummary: we are looking for an API that allows us to pull the generated dunning letter for a customer. We see the generated template from the time of creation stored in …
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How to import notes from collections through REST APIHi Team, We have a requirement for importing the notes explicitly in collections through the REST API or any other options. Please confirm if there is there any such pos…
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Manage Collectors is showing no resultsSummary: The user has all the required roles and data access, but they are still seeing a blank page. Content (please ensure you mask any confidential information): Vers…
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Mass close disputes in OCFSummary: Hi Team, Can we mass close the disputes where the open balance is 0 in Oracle Fusion Cloud? Can you please guide me with the steps Thankyou Content (please ensu…
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Some table columns are being updated. Refresh the page after some time to see the updates.Collections dashboard is not reflecting data for Deliquent Customers assigned to Collector. Just showing 'Some table columns are being updated. Refresh the page after so…
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unable to configure client email for sending dunning letters to customersSummary: We want to use client email id for sending dunning letters . How can we achieve this? Content (please ensure you mask any confidential information): Version (in…
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You can remove only roles inherited by the current roleWe were trying to mimic the Seeded Collections Manager Role, we copied the role and created the custom role using Copy Top Role and we could see that, in the role Hierar…
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Need REST API to cancel and recreate a Promise record manuallySummary: We are looking for a solution to cancel and re-create promise actions through Rest API. Content (please ensure you mask any confidential information): Version (…Aishwarya Penchala-Oracle 1 view 0 comments 0 points Started by Aishwarya Penchala-Oracle Receivables & Collections
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I have over 4000 Customer and we want to update the reference accounts for each Castomer.Summary: I have over 4000 Customer and we want to update the reference accounts for each Castomer. Is there a way to update the accounts like a spreadsheet or API? Conte…
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Advanced Collections - Process Strategy Tasks Parameters when run as a Standalone ProcessSummary: We use Advanced Collections, and since moving over to Oracle Fusion (April 2022) have not had the Feature: Automatically Initiate or Fulfil Collections Tasks in…
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Collections CalendarSummary: Collections Calendar pausing dunning letters at bank holidays and uni closure days Content (please ensure you mask any confidential information): We are impleme…Michele Barritt 21 views 3 comments 0 points Most recent by Vitalie Rusanovschi Receivables & Collections -
Dunning Letter is triggered even after Minimum Dunning Amount is setup at customer siteHi All, We have setup Minimum Dunning Amount as 10 for a customer site. This site has only one delinquent transaction with overdue amount is less than 10. But still Dunn…ch v l c s pavan kumar 61 views 5 comments 0 points Most recent by SilverFish Receivables & Collections
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Is customer site level profile is required for sending dunning lettersSummary: Is customer site level profile is required for sending dunning letters Content (please ensure you mask any confidential information): Version (include the versi…
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Collections Transaction Default Business Unit InquirySummary: Can we setup what default Business Unit that should show or display first on the Collections - Transaction Tab? Our Client has multiple Business Unit assigned t…Tsikoy Caringal 82 views 3 comments 0 points Most recent by Swapna.Sappidi Receivables & Collections -
How the escalation of strategy tasks in advanced collections works?Summary: I want to know how the strategy tasks can be escalated. I see that while configuring the strategy tasks there is an escalation check box. How can that functiona…Akash Gaur EY 11 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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Functional setup task controls the visibility of Pay, Dispute,adjust in collections - transactionsSummary: Is there any setup available to hide the pay, dispute and Adjust in collections - transactions tab? Please help on this. Content (please ensure you mask any con…
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Need to hide the actions under CollectionsWe have a request to hide the Actions (Pay, Dispute, Adjust) under Collections > Click on any customer Can anyone please help us with this request?
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How to Configure Strategy Tasks on the basis of due datesHi Team, My Client wanted to configure the Automatic Strategy task to send the Reminder Letters to client on the basis of due dates. Can someone please help me how to co…
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Dispute workflow configurationSummary: We are implementing Collections module, and we have some questions about the approval workflow of the Disputes. Once a collector submits a Dispute to a transact…
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Using API how to add a note for Advance CollectionsSummary: I have a request to add notes to multiple clients that is visible in the Advance Collections module Content (please ensure you mask any confidential information…