Collections Work Area
Discussion List
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Foreign currency receipt reversal to apply FX rate at the original receipt dateSummary: We have a requirement to maintain original FX rate when reversing foreign currency cash receipts in AR. Is there anyway to achieve this, UI or via API's? Curren… -
Credit to Cash AI Agents and Agentic ApplicationsSummary: Follow discussions, post questions, hear latest information around Credit to Cash AI Agents and Agentic Apps in the following dedicated forums https://community…
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How to enable "Collections Agent"?Summary: We tried to follow the steps in https://docs.oracle.com/en/cloud/saas/readiness/erp/26c/fins26c/26C-fin-wn-f49306.htm#Collections-Agent-4. But unable to find th… -
Is there and API to withdraw dispute from BPM worklistSummary: Hi Team, Could you please help us understand if there is an API to withdraw dispute from BPM Worklist in receivables. If not any other alternative to automate t…
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Validate Customer Dunning Setup Report doesn't produce resultsValidate Customer Dunning Setup Report doesn't retrieve any data. Could you please let us know, what are the pre-requisites or setup needed for this Report, to produce a…
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Why Credit Memos are not displayed in Collections Dashboard > Transaction tab?Summary: Why Credit Memos are not displayed in Collections Dashboard > Transaction tab? Content (please ensure you mask any confidential information): Hi, We have create…
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How to auto-approve dispute based on User Role and system automatically create Credit MemoSummary: We have a requirement for the Credit Memo Approval workflow created from Collections disputes: If the user raising the dispute has the AR Manager role, the disp…
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The customer account notes do not display in Collections work areaSummary: In Oracle Collections, after pulling up a customer account and then navigate to the customer account notes, the Actions drop down is grayed out and no notes app…Stephen Masterson 217 views 8 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Predelinquent Strategy Assignments by SegmentSummary: When defining Predelinquent Strategy Assignments by Segment , Profile class is not available . we are looking to implement predelinquent strategy for a subset o…
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Collections Metrics Data is being displayed as ZeroThough the Collections Metrics ESS Jobs are run, the Collections Metrics data is being displayed as Zero for the Collectors, where as the Collections Managers are able t…
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IEX_DUNNING : get_language_from_locale ORA-01403: no data foundSummary: Send Dunning Letters Job is giving above error Content (please ensure you mask any confidential information): Version (include the version you are using, if app…
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Garage Customer Dunning – Collection Strategy and Transaction Date ExclusionSummary: Hi Team, We need some guidance on the dunning requirement for Garage Customers. Currently, Garage Customers are identified by the Customer Profile Class, which …
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Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 226 views 4 comments 0 points Most recent by ElmaSk-Oracle Receivables & Collections
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collectionsSummary: Collections workspace shows below error The document provided cannot be processed as a Policy document. Please verify that you have submitted the correct Policy…