Collections Work Area
Discussion List
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How to deactive current status for transactions which are not yet dueSummary: How to deactive current status for transactions which are not yet due Content (please ensure you mask any confidential information): How can we deactivate curre… -
Unable to Cancel Automatic Tasks in Advanced Collections Strategy (Customer Strategies Tab)I’m currently working with Oracle Fusion Advanced Collections and have observed specific behavior while managing strategy tasks under the Customer > Strategies tab. For …
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Access to view Collections NotesSummary: How do we enable Collection Agents to view the Collections Notes? Collection Managers are able to view the Notes, but the Collection Agents are unable to. What …Satish KT 25 views 3 comments 0 points Most recent by Vinod Kumar Katikala Receivables & Collections
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Staged dunning and grace periodSummary: Hi - how can I set up Oracle Cloud Fusion to have a Staged Dunning process ? Content (please ensure you mask any confidential information): Example : Current = …
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External agency in collectionScenario We are using Advanced Collections for handling in-house collection activities. If the internal team is unable to recover dues within a defined timeframe, the re… -
Dispute Handling in Transaction-Based StrategySummary- Hi, We are using a Transaction-Based Strategy as our collection method. Our business users want to place the dunning letter printing process on hold whenever an…
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No collector is showing in LOV while reassigning collector in Manage ResourcesProblem: There are several BU and each BU has been setup with BU-specific collector set (Reference Data Set) under task- Manage Business Unit Set Assignment. Due to this…CA Nirmal Choudhary 3 views 1 comment 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Configuring Multiple Dunning Letter Stages in Oracle Fusion Advanced CollectionsSummary: Hi Experts, We have a client requirement to send emails to customers at the following intervals. 7 days before the invoice due date 1 day after the invoice due …Krishna Kanth Kommuru 2 views 0 comments 1 point Started by Krishna Kanth Kommuru Receivables & Collections
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IEX_DUNNING : get_language_from_locale ORA-01403: no data foundSummary: Send Dunning Letters Job is giving above error Content (please ensure you mask any confidential information): Version (include the version you are using, if app…ramesh.daniyala.mcd 11 views 0 comments 0 points Started by ramesh.daniyala.mcd Receivables & Collections
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Collections Dashboard is not getting updatedSummary: Collections Dashboard is not getting updated for the respective Collection Agent. All the infotiles show 0, even though there are delinquent customers & delinqu…
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Some table columns are being updated. Refresh the page after some time to see the updates.Collections dashboard is not reflecting data for Deliquent Customers assigned to Collector. Just showing 'Some table columns are being updated. Refresh the page after so…HimanshuSetia123 51 views 6 comments 1 point Most recent by Purbita Barman Receivables & Collections
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Is it possible to auto release the dispute on the invoice once the invoice is paid?Summary: Is it possible to auto release the dispute on the invoice once the invoice is paid? If not, is there a way we can enable the notification for the collector to n…
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Need to disable sub options at collections> Transaction levelSummary: Customer need to disable sub options in advance collections pay, dispute, adjust and promise and preview at transactions level. Content (please ensure you mask …
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Oracle Fusion Pre-delinquent Dunning Setup DocumentCan someone please help me with documentation or guidance related to Oracle Fusion Pre-delinquent Dunning setups? I’m specifically looking for a detailed setup/configura…Md Sadiq Hussain 21 views 1 comment 0 points Most recent by Krishna Kanth Kommuru Receivables & Collections
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How to Send Customer letter for Pre-Delinquent customers from Collection Strategy TaskSummary: How to Send Customer letter for Pre-Delinquent customers from Collection Strategy Task? Collection Strategy Task showing lists of correspondence related to dunn…Angshuman Tripathi 71 views 5 comments 1 point Most recent by Krishna Kanth Kommuru Receivables & Collections