Collections Work Area
Discussion List
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Oracle Fusion Pre-delinquent Dunning Setup DocumentCan someone please help me with documentation or guidance related to Oracle Fusion Pre-delinquent Dunning setups? I’m specifically looking for a detailed setup/configura… -
Unable to see "Created By" for Activities in Collections"Created By" is not being populated for the Activities created for a customer in the collections dashboard. What could be the reason or fix for this issue?
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what access is required to add/update notes under collections tabSummary: need access to add notes on a customer level in Oracle Fusion. I can see the notes section, but I'm unable to create new notes Content (please ensure you mask a…
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Collections Dashboard Manage Resources button not visibleHi - on collections dashboard, user with collections roles does not have access to Manage Resources button. What privilege or role controls this?
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The Dunning Letter is not opening in the Link in History tab of the collections workspaceThe Dunning Letter is not opening in the Link in History tab of the collections workspace for a customer. The Display Link is erroring out and not displaying the concern…Siddhant Aggarwal-Oracle 31 views 6 comments 0 points Most recent by Rajeswari B Receivables & Collections -
Advanced Collections Strategies and TasksSummary: Strategy Tasks do not reset to pre-wait status when the initial overdue invoice has been paid but newer invoices not yet due for collection have been raised. Co…
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Under collections tab in oracle fusion how to add receipts as search criteriaSummary: we have a requirement to be able to search with receipts under collections tab. Pls help with navigation on how additional fields can be added in search criteri…Garima26 1 view 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Exclude Customers from Collections Module/DashboardSummary: Hello Team, We need certain set of customers need to be excluded from Collections module and we want to use collector groups. As collector field is mandatory at…
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Can we exclude customers from Collection moduleWe do have intercompany customers showing up in the Collection module metrics. Can we exclude specific customers completely from the Collection module? Regards, Raja. -
2Need to enable or edit the strategy tasks only for working daysNeed to enable or edit the strategy tasks only for working days and exclude weekendsFredrick Ignatius 11 views 0 comments 2 points Started by Fredrick Ignatius Receivables & Collections
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Collections Scoring going in warrningSummary: Collections Scoring prohram went on warning "This feature is not available" Content (please ensure you mask any confidential information): Version (include the … -
Is it possible to withdraw the disputes submitted by other user in collectionSummary: Is it possible to withdraw the disputes submitted by other user in collection Content (please ensure you mask any confidential information): Version (include th…
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Both Customer name and Account number are displayed in CollectionsSummary: Hi, in Advanced Collection setup, we configured the business level to be on "Account" Level. However, in Collections dashboard, we can see Both Customer Name an…
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Group the delinquent transactions while sending dunning letter for Trx level strategySummary: We are using strategy at transaction level but we want to group the delinquent invoices into a dunning letter for the same customer for the same day dunning let…
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How to define weight in advance collection scoring ?Need to know how we define the weight for scoring in advance collections.
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Where can we see the actual PROMISE TO PAY documents that are issuedWhere we see the PROMISE TO PAY documents that are issued How can the team see the Customer Statements that are issued Is there an option to save a note without having t…
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How does Execution Start time and Post Execution Wait Work in Collection Strategies?Summary: While defining the Strategy tasks in Advanced Collections, we have 2 options 1) How Long Will the Strategy Wait Until It Executes This Task 2) How Long Will the…
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How can i see the Collection DashboardSummary: How can i see the Collection Dashboard ? I have Collection agent as well as collection Manager role still unable to see the COllection Dashboard. Refer attachme…Ashok Kumar Giri 219 views 8 comments 1 point Most recent by Wendy_Kriekels Receivables & Collections