Strategies User Task REST API - Not working as expected — Cloud Customer Connect
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Strategies User Task REST API - Not working as expected

in Receivables & Collections 2 comments

Summary:

We have strategies with tasks at transaction level.

There is a requirement to add a user task at run time for specific transactions like it is possible to do with the Edit Tasks option and add a user task before/after the To be Created tasks.
However when using the REST API to create a user task the results are unexpected. /fscmRestApi/resources/11.13.18.05/collectionStrategies/{StrategyId}/child/strategyUserTasks

a. API does not allow to add work order in the sequence as possible with the Edit Task UI option.

b. API returns success 200 however the work item is not seen on any of the delinquent transactions in the Collections UI.

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