Collections Work Area
Discussion List
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How to get Collections preference sets Oracle Advanced CollectionsSummary: When trying to complete Manage collections Preferences we are unable to select a collections Preference set. Content (please ensure you mask any confidential in… -
How to assign Collection Agent to a Collection ManagerSummary: We have multiple Collection Agents and multiple Collection Managers all operating in same Business Unit. However, how to restrict which Collection Manager acces…Krishna S Tatta 71 views 5 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections
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The customer account notes do not display in Collections work areaSummary: In Oracle Collections, after pulling up a customer account and then navigate to the customer account notes, the Actions drop down is grayed out and no notes app…Stephen Masterson 162 views 6 comments 1 point Most recent by Pavan Vasireddy Receivables & Collections
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Correspondence Method = E-mailSummary: Where in the cofniguration is the Method taken from? Here it is E-Mail. I want to change it to Print Site Profile - no preferred contact method: I do not want t…
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Collections Dashboard is not getting updatedSummary: Collections Dashboard is not getting updated for the respective Collection Agent. All the infotiles show 0, even though there are delinquent customers & delinqu…
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What are the conditions for capturing a customer in the Advanced Collections work area?Summary: If a customer has only current bucket transactions, is that customer captured in the Collections work area? 2. If a customer has only standard receipts or credi…Fredrick Ignatius 1 view 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Status field is blank for current transactions in the Advanced Collections Transactions tabhttps://us.v-cdn.net/6034893/uploads/NZ0JRO3BBHL0/status-field-is-blank-for-current-transactions-in-the-advanced-collections-transactions-tab.docx Summary: Status field …Fredrick Ignatius 21 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Any SQL queries that can help to extract advanced collections data ?Summary: SQL queries to extract advanced collections data Content (please ensure you mask any confidential information): Hi, We need to extract advanced collections data… -
Is there a way trigger/resend the print email to customer from collections screen?Summary: Content (please ensure you mask any confidential information): Is there a way to trigger/resend the print email to customer from collections screen? Version (in…
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Bulk Delete/Remove Attachments from Invoice UI for ReceivablesSummary: We have recently enabled Advanced Collection and In advance collection we have feature called RESEND. To enable that feature we have made configuration changes …Sukesh Kyadarwar 35 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Why second staged dunning letter didn't generate?Summary: Content (please ensure you mask any confidential information): We have defined Staged dunning configuration with Common set, checking the box for Include Curren…
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Can we customize the Collections Dashboard to include graphs and chartsSummary: Can we customize the Collections Dashboard to include graphs and charts. Let's say we want to create a graph based of off customer delinquency aging. Content (p…
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Resend and Regenerate Functionality in Collections DashboardDoes the resend and regenerate functionality in the collections dashboard work with balance forward billing transactions? It appears disabled for all transactions that u…
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Privilege which allows Reassignment of Collectors and customers in Collections ModuleI need to identify the specific privilege within the Collections Manager role that grants access to the 'Manage Resources' task, enabling the reassignment of collectors …
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Add new column in collection dash board after unpaid reasonSummary: Add new column in collection dash board after unpaid reason Content (please ensure you mask any confidential information): Add new column in collection dash boa…*Bheemesh_D_User_VXIIK 1 view 0 comments 0 points Started by *Bheemesh_D_User_VXIIK Receivables & Collections
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How can we make the 'Description' field mandatory in Collections Activities?Summary: Hello, We have a requirement to make a field mandatory on the Collections Dashboard. In the Collections Activity section, we need to make the 'Description' fiel…
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Oracle Fusion Pre-delinquent Dunning Setup DocumentCan someone please help me with documentation or guidance related to Oracle Fusion Pre-delinquent Dunning setups? I’m specifically looking for a detailed setup/configura…
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Unable to see "Created By" for Activities in Collections"Created By" is not being populated for the Activities created for a customer in the collections dashboard. What could be the reason or fix for this issue?
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what access is required to add/update notes under collections tabSummary: need access to add notes on a customer level in Oracle Fusion. I can see the notes section, but I'm unable to create new notes Content (please ensure you mask a…
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Collections Dashboard Manage Resources button not visibleHi - on collections dashboard, user with collections roles does not have access to Manage Resources button. What privilege or role controls this?