Collections Work Area
Discussion List
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Changing Collector for One BU Also Updates Collector Assignments for Other BUsSummary: Hi Team, We’ve noticed unexpected behaviour in Oracle Fusion Collections when using the Manage Resources screen. When we reassign a collector for only one BU (f… -
Homepage for Collections is not showing data...However I can see many delinquent invoicesSummary: Why is the dashboard showing 0 delinquent invoices, when I can see delinquent invoices for a customer: Account: I have started these processes several times: 1 … -
Collector Manager in Manage Resources can view other BU collector and amountsSummary: We used the seeded Collection Manager role and assigned to Collector Managers, but when in Manage resources page, the Manager can see other Collectors and the a… -
How To Migrate collection Notes in oracle FusionSummary: We want to migrate collections notes on collections workbench area . Is there are way where we can migrate those notes. Content (required): Version (include the…
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Changes to date range criteria in Collection's dashborad under transactions screenSummary: In the Collections dashboard under transaction screen the default option for "Due Date or Receipt Date" field is "Between" and the date range is auto calculated…Swathi Konasani 31 views 5 comments 0 points Most recent by Bharath Yalavarthi Receivables & Collections
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Is there a Draft and Final mode for dunning letters triggered by Strategies?Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Description (Required): We understand…Ramesh_Pochaveni 1 view 0 comments 1 point Most recent by Ramesh_Pochaveni Receivables & Collections
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how to edit collections dashboard at profile level, like updating collectors, check box on dunningSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Sanjay Jayachandran 1 view 2 comments 0 points Most recent by Sanjay Jayachandran Receivables & Collections
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Configuring the collections strategy according to the number of days an invoice is overdue.Summary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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Configuring collections strategy based on the number of days invoice is overdueSummary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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collections module, profile - strategies - edit tasks, is there any search (filter) by the task nameSummary:collections module, profile - strategies - edit tasks, is there any search (filter) by the task name Content (please ensure you mask any confidential information…*Bheemesh_D_User_VXIIK 1 view 1 comment 0 points Most recent by SauravS-Oracle Receivables & Collections
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Need REST API to cancel and recreate a Promise record manuallySummary: We are looking for a solution to cancel and re-create promise actions through Rest API. Content (please ensure you mask any confidential information): Version (…Aishwarya Penchala-Oracle 1 view 1 comment 1 point Most recent by Sridhar_Rejeti_1423 Receivables & Collections
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Collection workbench business level tableHi, Need help in finding the table which the Business level field in the Collection workbench is from. Thanks, Joseph
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API to get PDF generated on dunning lettersSummary: we are looking for an API that allows us to pull the generated dunning letter for a customer. We see the generated template from the time of creation stored in …Wendy_Kriekels 11 views 3 comments 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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APIs to create/update Case Folder and Add Case Notes In Oracle CloudSummary Need APIs to create/update Case Folder and Add Case NotesContent Hi Team, I am looking for APIs (REST or SOAP) to perform the below operations in Oracle Cloud Ap…Gurpreet Singh-252058 359 views 8 comments 3 points Most recent by User_NR5C8 Receivables & Collections
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How to import notes from collections through REST APIHi Team, We have a requirement for importing the notes explicitly in collections through the REST API or any other options. Please confirm if there is there any such pos…
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Manage Collectors is showing no resultsSummary: The user has all the required roles and data access, but they are still seeing a blank page. Content (please ensure you mask any confidential information): Vers…
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Mass close disputes in OCFSummary: Hi Team, Can we mass close the disputes where the open balance is 0 in Oracle Fusion Cloud? Can you please guide me with the steps Thankyou Content (please ensu…
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Some table columns are being updated. Refresh the page after some time to see the updates.Collections dashboard is not reflecting data for Deliquent Customers assigned to Collector. Just showing 'Some table columns are being updated. Refresh the page after so…
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unable to configure client email for sending dunning letters to customersSummary: We want to use client email id for sending dunning letters . How can we achieve this? Content (please ensure you mask any confidential information): Version (in…
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You can remove only roles inherited by the current roleWe were trying to mimic the Seeded Collections Manager Role, we copied the role and created the custom role using Copy Top Role and we could see that, in the role Hierar…
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I have over 4000 Customer and we want to update the reference accounts for each Castomer.Summary: I have over 4000 Customer and we want to update the reference accounts for each Castomer. Is there a way to update the accounts like a spreadsheet or API? Conte…