Collections Work Area
Discussion List
-
External agency in collectionScenario We are using Advanced Collections for handling in-house collection activities. If the internal team is unable to recover dues within a defined timeframe, the re… -
Dispute Handling in Transaction-Based StrategySummary- Hi, We are using a Transaction-Based Strategy as our collection method. Our business users want to place the dunning letter printing process on hold whenever an…
-
No collector is showing in LOV while reassigning collector in Manage ResourcesProblem: There are several BU and each BU has been setup with BU-specific collector set (Reference Data Set) under task- Manage Business Unit Set Assignment. Due to this…CA Nirmal Choudhary 1 view 1 comment 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Configuring Multiple Dunning Letter Stages in Oracle Fusion Advanced CollectionsSummary: Hi Experts, We have a client requirement to send emails to customers at the following intervals. 7 days before the invoice due date 1 day after the invoice due …Krishna Kanth Kommuru 12 views 0 comments 1 point Started by Krishna Kanth Kommuru Receivables & Collections -
IEX_DUNNING : get_language_from_locale ORA-01403: no data foundSummary: Send Dunning Letters Job is giving above error Content (please ensure you mask any confidential information): Version (include the version you are using, if app…ramesh.daniyala.mcd 21 views 0 comments 0 points Started by ramesh.daniyala.mcd Receivables & Collections
-
Collections Dashboard is not getting updatedSummary: Collections Dashboard is not getting updated for the respective Collection Agent. All the infotiles show 0, even though there are delinquent customers & delinqu…
-
Is it possible to auto release the dispute on the invoice once the invoice is paid?Summary: Is it possible to auto release the dispute on the invoice once the invoice is paid? If not, is there a way we can enable the notification for the collector to n…
-
Need to disable sub options at collections> Transaction levelSummary: Customer need to disable sub options in advance collections pay, dispute, adjust and promise and preview at transactions level. Content (please ensure you mask …
-
Oracle Fusion Pre-delinquent Dunning Setup DocumentCan someone please help me with documentation or guidance related to Oracle Fusion Pre-delinquent Dunning setups? I’m specifically looking for a detailed setup/configura…Md Sadiq Hussain 21 views 1 comment 0 points Most recent by Krishna Kanth Kommuru Receivables & Collections
-
How to Send Customer letter for Pre-Delinquent customers from Collection Strategy TaskSummary: How to Send Customer letter for Pre-Delinquent customers from Collection Strategy Task? Collection Strategy Task showing lists of correspondence related to dunn…Angshuman Tripathi 71 views 5 comments 1 point Most recent by Krishna Kanth Kommuru Receivables & Collections -
Unable to add the Payment Term field as a column in the Advanced Collections moduleWhen attempting to add the Payment Term / Net Terms field as a column in the Advanced Collections dashboard, we are not able to do so. The Payment Term / Net Terms attri…Enrique Aguilar Puga 1 view 0 comments 1 point Started by Enrique Aguilar Puga Receivables & Collections
-
How to get Collections preference sets Oracle Advanced CollectionsSummary: When trying to complete Manage collections Preferences we are unable to select a collections Preference set. Content (please ensure you mask any confidential in…
-
Advanced Collections - Process Strategy Tasks Parameters when run as a Standalone ProcessSummary: We use Advanced Collections, and since moving over to Oracle Fusion (April 2022) have not had the Feature: Automatically Initiate or Fulfil Collections Tasks in…
-
Strategies User Task REST API - Not working as expectedSummary: We have strategies with tasks at transaction level. There is a requirement to add a user task at run time for specific transactions like it is possible to do wi…Arun N-OC 21 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
-
Change the default search operator for Due Date / Receipt Date from “Between” to “After”Organization Name : BURNCO Description (Required): Request to Change Default Search Operator in Collections Use Case and Business Need (Required): In Collections (Naviga…Bharath Yalavarthi 1 view 0 comments 1 point Started by Bharath Yalavarthi Receivables & Collections
-
Collections - LOV for payment methodSummary: Hi - where can I edit the LOV for payment method in collections? - it is not the same as in core Content (please ensure you mask any confidential information): …
-
In Collections when onaccount invoices are full paid the account automatically removed from dashboaSummary: When all invoices on account are paid in full, the account is automatically removed from the dashboard view. This may cause confusion, as the account is no long…Enrique Aguilar Puga 1 view 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections