Collections Work Area
Discussion List
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Oracle Fusion standard Collections Aging by Collector 7 Bucket Report in excel format is distortedWe are using the standard Oracle Fusion standard Collections Aging by Collector 7 Bucket Report. When we download the Report in Excel (.xlsx) format, the report opens wi…Vishwanath Sharma 11 views 2 comments 0 points Most recent by Chetna-Oracle Receivables & Collections -
How to deactive current status for transactions which are not yet dueSummary: How to deactive current status for transactions which are not yet due Content (please ensure you mask any confidential information): How can we deactivate curre…
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Staged dunning and grace periodSummary: Hi - how can I set up Oracle Cloud Fusion to have a Staged Dunning process ? Content (please ensure you mask any confidential information): Example : Current = …
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External agency in collectionScenario We are using Advanced Collections for handling in-house collection activities. If the internal team is unable to recover dues within a defined timeframe, the re…Jayshree Chavan 5 views 2 comments 0 points Most recent by Jayshree Chavan Receivables & Collections -
Dispute Handling in Transaction-Based StrategySummary- Hi, We are using a Transaction-Based Strategy as our collection method. Our business users want to place the dunning letter printing process on hold whenever an…
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No collector is showing in LOV while reassigning collector in Manage ResourcesProblem: There are several BU and each BU has been setup with BU-specific collector set (Reference Data Set) under task- Manage Business Unit Set Assignment. Due to this…CA Nirmal Choudhary 13 views 1 comment 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Configuring Multiple Dunning Letter Stages in Oracle Fusion Advanced CollectionsSummary: Hi Experts, We have a client requirement to send emails to customers at the following intervals. 7 days before the invoice due date 1 day after the invoice due …Krishna Kanth Kommuru 21 views 0 comments 1 point Started by Krishna Kanth Kommuru Receivables & Collections
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Collections Dashboard is not getting updatedSummary: Collections Dashboard is not getting updated for the respective Collection Agent. All the infotiles show 0, even though there are delinquent customers & delinqu…
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Is it possible to auto release the dispute on the invoice once the invoice is paid?Summary: Is it possible to auto release the dispute on the invoice once the invoice is paid? If not, is there a way we can enable the notification for the collector to n…
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Need to disable sub options at collections> Transaction levelSummary: Customer need to disable sub options in advance collections pay, dispute, adjust and promise and preview at transactions level. Content (please ensure you mask …
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Oracle Fusion Pre-delinquent Dunning Setup DocumentCan someone please help me with documentation or guidance related to Oracle Fusion Pre-delinquent Dunning setups? I’m specifically looking for a detailed setup/configura…Md Sadiq Hussain 21 views 1 comment 0 points Most recent by Krishna Kanth Kommuru Receivables & Collections
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How to Send Customer letter for Pre-Delinquent customers from Collection Strategy TaskSummary: How to Send Customer letter for Pre-Delinquent customers from Collection Strategy Task? Collection Strategy Task showing lists of correspondence related to dunn…Angshuman Tripathi 78 views 5 comments 1 point Most recent by Krishna Kanth Kommuru Receivables & Collections -
Unable to add the Payment Term field as a column in the Advanced Collections moduleWhen attempting to add the Payment Term / Net Terms field as a column in the Advanced Collections dashboard, we are not able to do so. The Payment Term / Net Terms attri…Enrique Aguilar Puga 1 view 0 comments 1 point Started by Enrique Aguilar Puga Receivables & Collections
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How to get Collections preference sets Oracle Advanced CollectionsSummary: When trying to complete Manage collections Preferences we are unable to select a collections Preference set. Content (please ensure you mask any confidential in…
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Advanced Collections - Process Strategy Tasks Parameters when run as a Standalone ProcessSummary: We use Advanced Collections, and since moving over to Oracle Fusion (April 2022) have not had the Feature: Automatically Initiate or Fulfil Collections Tasks in…
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Strategies User Task REST API - Not working as expectedSummary: We have strategies with tasks at transaction level. There is a requirement to add a user task at run time for specific transactions like it is possible to do wi…Arun N-OC 22 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Change the default search operator for Due Date / Receipt Date from “Between” to “After”Organization Name : BURNCO Description (Required): Request to Change Default Search Operator in Collections Use Case and Business Need (Required): In Collections (Naviga…Bharath Yalavarthi 1 view 0 comments 1 point Started by Bharath Yalavarthi Receivables & Collections