Collections Work Area
Discussion List
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How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer…Akash Verma 11 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Need sql query to fetch Collection strategy driving follow-up actions for overdue invoices.Summary: Need sql query to fetch Collection strategy driving follow-up actions for overdue invoices. Content (please ensure you mask any confidential information): Versi… -
Issue with Searching Transactions by End-Dated Customer in AR ModuleIn the AR module, we encountered an issue regarding transactions associated with an end-dated customer: Scenario: We created a customer and associated a few transactions…Srikanth Dodla 21 views 2 comments 1 point Most recent by alexey.shtrakhov Receivables & Collections
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Changing Collector for One BU Also Updates Collector Assignments for Other BUsSummary: Hi Team, We’ve noticed unexpected behaviour in Oracle Fusion Collections when using the Manage Resources screen. When we reassign a collector for only one BU (f… -
Homepage for Collections is not showing data...However I can see many delinquent invoicesSummary: Why is the dashboard showing 0 delinquent invoices, when I can see delinquent invoices for a customer: Account: I have started these processes several times: 1 …
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Collector Manager in Manage Resources can view other BU collector and amountsSummary: We used the seeded Collection Manager role and assigned to Collector Managers, but when in Manage resources page, the Manager can see other Collectors and the a… -
How To Migrate collection Notes in oracle FusionSummary: We want to migrate collections notes on collections workbench area . Is there are way where we can migrate those notes. Content (required): Version (include the…
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Changes to date range criteria in Collection's dashborad under transactions screenSummary: In the Collections dashboard under transaction screen the default option for "Due Date or Receipt Date" field is "Between" and the date range is auto calculated…Swathi Konasani 32 views 5 comments 0 points Most recent by Bharath Yalavarthi Receivables & Collections
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Is there a Draft and Final mode for dunning letters triggered by Strategies?Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Description (Required): We understand…Ramesh_Pochaveni 1 view 0 comments 1 point Most recent by Ramesh_Pochaveni Receivables & Collections
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how to edit collections dashboard at profile level, like updating collectors, check box on dunningSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Sanjay Jayachandran 4 views 2 comments 0 points Most recent by Sanjay Jayachandran Receivables & Collections
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Configuring the collections strategy according to the number of days an invoice is overdue.Summary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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Configuring collections strategy based on the number of days invoice is overdueSummary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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collections module, profile - strategies - edit tasks, is there any search (filter) by the task nameSummary:collections module, profile - strategies - edit tasks, is there any search (filter) by the task name Content (please ensure you mask any confidential information…*Bheemesh_D_User_VXIIK 1 view 1 comment 0 points Most recent by SauravS-Oracle Receivables & Collections
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Need REST API to cancel and recreate a Promise record manuallySummary: We are looking for a solution to cancel and re-create promise actions through Rest API. Content (please ensure you mask any confidential information): Version (…Aishwarya Penchala-Oracle 2 views 1 comment 1 point Most recent by Sridhar_Rejeti_1423 Receivables & Collections
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Collection workbench business level tableHi, Need help in finding the table which the Business level field in the Collection workbench is from. Thanks, Joseph
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API to get PDF generated on dunning lettersSummary: we are looking for an API that allows us to pull the generated dunning letter for a customer. We see the generated template from the time of creation stored in …Wendy_Kriekels 11 views 3 comments 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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APIs to create/update Case Folder and Add Case Notes In Oracle CloudSummary Need APIs to create/update Case Folder and Add Case NotesContent Hi Team, I am looking for APIs (REST or SOAP) to perform the below operations in Oracle Cloud Ap…Gurpreet Singh-252058 359 views 8 comments 3 points Most recent by User_NR5C8 Receivables & Collections
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How to import notes from collections through REST APIHi Team, We have a requirement for importing the notes explicitly in collections through the REST API or any other options. Please confirm if there is there any such pos…
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Manage Collectors is showing no resultsSummary: The user has all the required roles and data access, but they are still seeing a blank page. Content (please ensure you mask any confidential information): Vers…
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Mass close disputes in OCFSummary: Hi Team, Can we mass close the disputes where the open balance is 0 in Oracle Fusion Cloud? Can you please guide me with the steps Thankyou Content (please ensu…