Collections Work Area
Discussion List
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Oracle Fusion Pre-delinquent Dunning Setup DocumentCan someone please help me with documentation or guidance related to Oracle Fusion Pre-delinquent Dunning setups? I’m specifically looking for a detailed setup/configura…Md Sadiq Hussain 21 views 1 comment 0 points Most recent by Krishna Kanth Kommuru Receivables & Collections -
How to Send Customer letter for Pre-Delinquent customers from Collection Strategy TaskSummary: How to Send Customer letter for Pre-Delinquent customers from Collection Strategy Task? Collection Strategy Task showing lists of correspondence related to dunn…Angshuman Tripathi 71 views 5 comments 1 point Most recent by Krishna Kanth Kommuru Receivables & Collections -
Unable to add the Payment Term field as a column in the Advanced Collections moduleWhen attempting to add the Payment Term / Net Terms field as a column in the Advanced Collections dashboard, we are not able to do so. The Payment Term / Net Terms attri…Enrique Aguilar Puga 1 view 0 comments 1 point Started by Enrique Aguilar Puga Receivables & Collections
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How to get Collections preference sets Oracle Advanced CollectionsSummary: When trying to complete Manage collections Preferences we are unable to select a collections Preference set. Content (please ensure you mask any confidential in…
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Advanced Collections - Process Strategy Tasks Parameters when run as a Standalone ProcessSummary: We use Advanced Collections, and since moving over to Oracle Fusion (April 2022) have not had the Feature: Automatically Initiate or Fulfil Collections Tasks in…
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Strategies User Task REST API - Not working as expectedSummary: We have strategies with tasks at transaction level. There is a requirement to add a user task at run time for specific transactions like it is possible to do wi…Arun N-OC 21 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Change the default search operator for Due Date / Receipt Date from “Between” to “After”Organization Name : BURNCO Description (Required): Request to Change Default Search Operator in Collections Use Case and Business Need (Required): In Collections (Naviga…Bharath Yalavarthi 1 view 0 comments 1 point Started by Bharath Yalavarthi Receivables & Collections
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Collections - LOV for payment methodSummary: Hi - where can I edit the LOV for payment method in collections? - it is not the same as in core Content (please ensure you mask any confidential information): …
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In Collections when onaccount invoices are full paid the account automatically removed from dashboaSummary: When all invoices on account are paid in full, the account is automatically removed from the dashboard view. This may cause confusion, as the account is no long…Enrique Aguilar Puga 1 view 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Exclude Invoice copies from Dunning lettersSummary: We observed that after printing the Invoices, the Invoice copy is getting attached to the Dunning letter, but we want only dunning letter to be sent. Is there a…
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Third party collections processSummary: Scenario: We are using advance collection for doing inhouse collection. In case team is not able to collect in specific duration - requirement is to transfer co…Pavan kumar yerram 124 views 3 comments 0 points Most recent by Jayshree Chavan Receivables & Collections
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How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer…Akash Verma 11 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Need sql query to fetch Collection strategy driving follow-up actions for overdue invoices.Summary: Need sql query to fetch Collection strategy driving follow-up actions for overdue invoices. Content (please ensure you mask any confidential information): Versi…
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Issue with Searching Transactions by End-Dated Customer in AR ModuleIn the AR module, we encountered an issue regarding transactions associated with an end-dated customer: Scenario: We created a customer and associated a few transactions…Srikanth Dodla 22 views 2 comments 1 point Most recent by alexey.shtrakhov Receivables & Collections
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Changing Collector for One BU Also Updates Collector Assignments for Other BUsSummary: Hi Team, We’ve noticed unexpected behaviour in Oracle Fusion Collections when using the Manage Resources screen. When we reassign a collector for only one BU (f…