How do I get the I9 document type to appear in the I-9 Verification Status task? — Cloud Customer Connect
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How do I get the I9 document type to appear in the I-9 Verification Status task?

in Journeys 3 comments

Summary:

I'm unable to choose the I9 document type for our I9 verification status task after switching to Redwood, so the Upload to Document Records is not visible and the admin needs to upload by navigating to the employees DOR.

In a test environment I wend to HCM Flow and Document Type Mapping and added a Supported HCM flow as New Hire and Permitted Document Type as I-9 but it is still not an option in the LOV.

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