After making a benefit plan Inactive it is still reflecting in Benefits Summary page of Admin — Cloud Customer Connect
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After making a benefit plan Inactive it is still reflecting in Benefits Summary page of Admin

edited Jun 18, 2025 1:18PM in Benefits 10 comments

Summary:
After making a benefit plan Inactive it is still reflecting in Benefits Summary page of Admin.

However it is not reflecting on 1.) ESS page and 2.) while enrolling from Admin page

Requirement is to remove one of benefits plan type named Group Universal Life which has grouping of 5 different Group Univeral Life plans from ESS and Admin completely. But after making changes of inactivating, it is displaying on Benefits Summary page of Admin.

How to achieve this?

Below is Benefits Summary page under section Enrollments:


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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