Benefits Comparison Plan option is not available — Cloud Customer Connect
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Benefits Comparison Plan option is not available

in Benefits 9 comments

Summary:

I'm trying to enable the "Benefit Plan Comparison" option. I followed the instructions at this link Overview of Benefit Plan Comparison  and added those privileges to my custom role.

Use REST Service - Benefit Plans Comparison Read Only (BEN_REST_SERVICE_ACCESS_BENEFIT_PLANS_COMPARISON_RO_PRIV)
Use REST Service - Benefit Plans Comparison List of Values (BEN_REST_SERVICE_ACCESS_BENEFIT_PLANS_COMPARISON_LOV_PRIV)

However, the "Benefit Plan Comparison" option isn't enabled in the benefits quick actions, and the "BEN_COMPARE_PLAN_ELECTION" lookup isn't available to complete the setup.


Could you please let me know if I need to activate something additional or obtain an additional privilege?

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