Possible to remove bell notifications for journey assigned after being deleted ? — Cloud Customer Connect
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Possible to remove bell notifications for journey assigned after being deleted ?

in Journeys 1 comment

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Hello,

My use case :

  • A user has been automatically assigned a Journey with some tasks
  • User receives one notification for Journey assigned, and one notification for the tasks assigned
  • HR Admin deletes that Journey for the user
  • The 2 notifications are still visible in bell icon and "things to finish" area on the homepage

Is there any way for the HR Admin (or myself as an application admin) to remove these 2 notifications so the user does not see them anymore ? Like maybe some ESS job that I can run ?

Thanks in advance for your help,

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