Self Assigned Event Rule Pending actions still showing for Employee and Benefits Admin — Cloud Customer Connect
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Self Assigned Event Rule Pending actions still showing for Employee and Benefits Admin

Summary:

We turned on the new Self Assigned Event Rule for three of our life events Marriage, Gain or Loss and Dependent Change. The process is working great; however, it is still requiring Marriage Certificate in the Pending Actions section for both the employee and Benefits Administrator. I even unchecked the Certification Required under Designation Requirements and it's still showing. We don't want any Pending actions to show if they submitted it during the initial step and Benefits approved the document for the life event to continue to enroll. Any thoughts? Thanks! DD

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